What's New

Customers Voice

With this note we are closing our FY18 financial year, taking a moment to thank you entire DTSS team who all are directly or indirectly associated with CISCO. Let me highlight some of the achievements of FY18 – - Average monthly SLA score 90.44 % - Average compliance score 95.00 % - 98% satisfaction in consumer sentiments (Janitorial) - Average attrition 2.4 % against our SLA of 6 % - 900 + HC Training conducted - RPL, Arise & Udaan initiative to enhance the skill set - Support provided in Community Garden, Manure distribution & furniture’s segregation projects We are looking forward to keep this momentum up and rolling in FY19 as well. Please extend the regards to other team members. CISCO,Bangalore
Good Evening. Am very Happy to update you that this year ISO recertification Audit for CHN DLF Facility has been successfully completed with ONLY very minor Observations. We had the audit closing meeting in the forenoon session and BSI Auditors have confirmed to recommend the restoration of the ISO Standard Certification for the DLF Location. Raja Mohan - > Appreciate you for keeping up the Commitment given by you during the submission of Proposal for the FM Services for Virtusa to take up All the BSI Standard Audit preparations, handling of Audit to get/retain the Certification for the DLF Facility. Stephenson - > Upon the information from Raja Mohan after taking the FM Services in Feb18, you have visited DLF Facility regularly for verifying the documentation maintained by our Internal team. The very critical and important mile stone achievement is that you have Outsourced the work to Right Consultancy Agency to handle all very Elegantly. Thank you and Ravi for choosing the Right Firm at an appropriate time. Siva Jothi -> Your support in getting the documentation ready for the Audit is EXCELLENT. BSI Auditors themselves have mention that the documentation is ‘very Exhaustive and Perfect’. Also have been very punctual ( although have infant Baby) to office to provide clarification/data to the Auditors during these 3 days of Audit. Really Appreciate your support for the preparation and handling the Auditor queries. Needless to say, my Internal Facilities Team have put in their full Efforts and contributed for the Successful completion of the BSI Audit. Spl appreciation to Allen and Sivanandam for their dedicated focus on the preparations. Great Team work. Thanks to all. Virtusa,Chennai
It was a splendid performance by you and your team last night during the MM fashion show. The team was very quick in response and have worked hard during the entire turnaround of the restaurant. The plan was well managed and executed! Kudos to your leadership! Keep up the Good Work!! JW Marriott, Mumbai
Here is a Big Thank You for your team who always support HR Team endlessly behind the scene before and after every event. We received appreciation from our CDO to all senior leaders to see cafeteria filled with employees’ presence. This wouldn’t have been possible without your support as always , Thanks once again ! 24/7, Bangalore
Welcome to Alight / JLL family. Thanks for sharing, it was wonderful event & session for HK staff as starting new transaction. Keep continue the good work & close some minor pending tasks on top priority. Alight, Mumbai
R&R well done DTSS team, good to see the smiling faces😊C&W at Symantec, Chennai
As of Now NO HOLD Salary for Kolkata, All the Onboarding been completed and mapped against the Proper Employee Codes and even without a Single Error. Really good to see the no’s. All the Best SHILPI Keep it up, always help Operations to run smoothly. Internal Customer Kolkata
Madilage branch has received Excellent rating on branch hygiene in service audit. Its credit goes to Sharad Ghumare, Housekeeping office boy, DTSS. Congratulations to Sharad. RBL, Kolhapur
On Dt. 10.07.2018 & on the basis of our previous request, Arshad visited our facility to train all our Transport vendors on JMS uploading through Ebiz portal. This has helped our vendors a lot to understand more about Ebiz portal. Sorry for the inconvenience caused to you during his absence at your premises. Hereby I appreciate Arshad & thanks to DTSS team for your co-operation. RJIL, Bangalore
This mail is to thank you for sending 5 boys for helping my team in maintaining the upkeep of the premises. Also a special appreciation for Indrasinh Zala your field officer for my site, who made sure these boys are properly utilized and was present throughout the day during the visit of my Leadership Team. Param, I would also like to inform you that one of our staff Ms. Arstole who is working with us for long has to be appreciated for her Honesty and Integrity. She has handed over one pair of finger ring to Security which was found in the discharge room. The value of the ring is yet to be known though. But this act should be highlighted and set as an example to others in the team. Columbia Asia Hospitals Pvt. Ltd, Ahmedabad
I am writing to let you know that the services provided by DTSS have improved and there is a visible difference in the level of cleanliness at the kitchen. Please ask the team to keep it up and work closely with our team to provide and even higher level of service. Please share our appreciation with the entire team. Thank you Curefoods, Delhi
This is to appreciate, that all DTSS - HK staff had done good job & made yesterday’s country leader’s visit successful. Also special thanks for dedicate support by Vinita, Supriya , Sayali and all the site supervisors of both towers A , C&D. Expect this focus/momentum to be inculcated in our daily routine activities. Concentrix TPO, Pune
Kindly share our appreciation towards the efforts put in by the HK Team for the services during the visit of our CEO. There were situations where the team had extended their work beyond working hours and because of that commitment we have achieved a great visit by our CEO without any challenges. Keep doing your good work and congratulate the HK team to continue doing the good work. Thank you.CGI, Chennai
The improvement has been observed in our Janitors & Supervisors. Training is a continuous process for further improvement/ development. Your good work is apprenticed. Please maintain the same rhythm and Keep it up !!! Supermax, Mumbai
I really appreciate your contribution in the composition of SOW & SOP for SANMINA. I wanted to say thank you and Mr.Guna for helping me to meet client’s requirements in short span of TAT. As there are many scope for quality improvement in SPD belt, I am expecting your coordination further to achieve quick results and quality deliverables to our clients with the support of Ravi sir in terms of Grooming standards, SOP, on job result oriented practical Training, Soft skill developments Thank you once again. Internal Customer, Chennai
We have achieved Highest ever monthly Production of Single Phase Meters over 9.2L in May 2018 This was possible with the support of your Packing team. We appreciate the work done by your team on this accomplishment. Pl. convey our Congratulations !!! Larsen & Toubro Limited, Mysore
Thanks to the entire Back Office Management staff for all your wonderful initiatives & efforts to keep the onsite team motivated & professionally sound at all times. Nomura, Mumbai
Appreciated the training continue with such trainings to frame them in all the aspect.Accenture Solutions Pvt Ltd, Bangalore