The easier it is to be Good,
the more difficult it is to be Great
Part of the SiS Group, India’s leading Security & Business Services Organisation, Serving 9000+ Customers with 300+ SBU Offices, Employing 2,15,429+ Staff for the past 43 years.
Domain Expertise in Various Industry Segments
DTSS is present in every segment of the industry, ranging from hospitality and healthcare to education and retail, IT and manufacturing – with the domain expertise for every different requirement.
National presence and Geographic spread
Presence in 1200 client sites , spread across 50 cities and towns gives us the bandwidth to offer standardized services.
Robust Operating Structure
With a decentralized SBU structure, backed by the supporting Corporate functions, DTSS has a strong organisation structure to deliver consistently superior services.
Integrated Management System Certification
DTSS has been awarded by TUV Nord, the internationally acclaimed Integrated Management Systems (IMS) Certificates (ISO 9001:2008 Quality Management System, ISO 14001: 2004 Environmental Management System, and OHSAS 18001:2007 Occupational, Health and Safety Assessment Series)
Continuous Employee Engagement
With a 34,000+ strong skilled workforce being the core of our business, DTSS has a well-defined process of continuous employee engagement ranging from employee meetings, Rewards and Recognition, Employee Grievance Management Program , Fun @ Work to a quarterly newsletter, aiding employees in improving their quality of life.
Defined Customer Relationship Management
With a customer retention rate of 97%, DTSS believes in a pro-active and transparent engagement with our clients, commencing with scheduled and defined Transition Kick off meetings to Quarterly and Annual Business Reviews , enabling in to building strong and long lasting business relationships.
Technology has increasingly become the critical differentiators in our traditional businesses. DTSS has been in the forefront of innovating and adapting technology initiatives to drive excellence in service delivery to our customers. One of the early adopters of integrated IT systems, DTSS today has several automation initiatives in its kitty that are custom designed to build efficiency, agility and scale. DTSS will continue to build intelligent technology solutions that power our growth and leadership in our business segment.