book free facility audit
9004996868 contactus@dtss.in
book free facility audit

Case Studies

Case Studies

Transforming IFM services in an it client

Key details

Total Area

0.55 MN SQ FT

Total Manpower

200

Serving Since

2018

Scope of services

Engineering Services

O&M, AMC & Vendor Management, R&M, DG set, HVAC, Fire Alarm Systems & Elevators

Soft Services

Cleaning Services Consumables, Machinery, Tools & Tackles

Pest Control Services

Regular Disinfestation & Rodent Control Services, Disinfection services

Supply Chain Management

Procurement of Engineering Supplies, Housekeeping Supplies, Office/ Stationary Supplies, Pantry Supplies

Horticulture

Gardening –Indoor & Outdoor Area

Transforming IFM services in an it client

Client Challenges

Multiple Vendors for Multiple Services

Our Solution

Single Service Partner for all Services

Value Created
  • One spoc for all services
  • Self Delivered Solution
Client Challenges

Cost Optimization

Our Solution

7% saving on Total IFM cost from start of contract

Value Created
  • 7% Cost Optimization on Overall Cost on Resources, AMC, Spares & Consumables
Client Challenges

Wage Disbursement issues with Vendors

Our Solution

E-invoicing One Pay date for all Staff – 2nd of every month

Value Created
  • Enhanced Business Control
  • Compliance Management
Client Challenges

Operational Efficiency

Our Solution

Digitization with E-checklist, Initiative to Reduce Carbon Footprint, CSAT & Quality Audits

Value Created
  • Digitized IFM Model
  • Skilling & Upskilling for better service quality
  • Obtained ISO Certification on IFM for Client
Client Challenges

High Attrition of Manpower

Our Solution

Increased retention of staff and reduced attrition to 14% per annum – a 75% reduction in attrition

Value Created
  • Increased Employee retention
  • Better service quality