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DTSS Digital solutions

Our entire operation runs digitally, so as to ensure that your services are run efficiently.

We use following digital applications to run our operations which makes the processes efficient & transparent:

  • E-checklist- Providing the dashboard to the client on work completion which is linked to their SLA, this is a digitised replacement of paper base checklist. It has QR Based system & works on an android platform. Client gets a login ID & Password & the app can be downloaded from play store.
  • E-Invoice- An email based digital invoicing system. Client gets all the supporting documents required to process the invoice with an option to approve or reject the invoice. It saves time for the clients and increase accuracy with timely submission of invoice.
  • E-material - An android based application for requisitioning of the material at the client's location. All material stock, issues, consumption are recorded and controlled by the client. It’s a convenience for the clients to order and track consumption.
  • E-Onboarding - It’s an Aadhar based onboarding, where we capture person’s correct antecedents. Also, helps smoothen the process of banks account opening, PF & ESIC.
  • E-attendance - A supervisory application to mark the attendance during office Shift. Dashboard is available to the client to view verify and process the attendance. It increases the transparency between Client & DTSS.

Our customer facing digital solutions provides our customers accurate & on-time reports which helps in building transparency and trust-

  • CSAT- We record our customer feedback on an application and get valuable information on choices. This information is valuable to plan for next steps in operations.
  • OYC (Own Your Customer)- The customer is king for us and for that end we try to keep all our high-end clients as our main focus. For that end objective we use an application which provides excellent information on the clients which is useful in managing expectations.
  • Carpet Maintenance- The other big aspect we help in is cleaning carpets through an application so that we can conduct it in an organized manner.
  • DTSS MITRA- DTSS empowers onsite employees with DTSS Mitra App as a single source for all employee related documents and addressing employees concerns across our all client locations
  • Asset Tracking- Whether it is tracking assets or sales or auditing the sectors, we have it all covered through our digitized services.
  • Workflow- We manage workflow and help build efficiency through our automated operations while managing all the admin work through a simple application.
  • NEFT- At all times our aim is to simplify the process and that's where our payment gateway solutions work wonders for our clients.