about us India’s Leading Facility Management Service Providers
Who we are

WHO WE ARE

Today, with presence in 50 cities and towns, servicing 800 customers in over 1200 customer locations, Dusters Total Solutions Services Pvt Ltd is one of India’s leading Facility Management Service Providers in terms of scale, reach, customer profile, area under maintenance, employee strength etc.

The year 2008 was pivotal in the history of the company wherein Dusters & Total Solutions merged to form one of India’s largest FM service providers Dusters Total Solutions Services Pvt Ltd (DTSS).

In 2016, DTSS became part of the SIS Group, India’s leading Security & Business Services Organization, Serving 9000+ Customers with 229 Branch Offices, Employing 1,25,000+ Staff for the past 43 years.

The DTSS ethos is centered on constant enhancement of the service offering, people centricity by encouraging internal growth and strong adherence to compliance all while focusing on increased reach and scale.

Certified
What we do

WHAT WE DO

DTSS is India’s foremost Facility Management services provider. Our services provide a complete solutions package to over 800 clients across a gamut of industries. With a workforce of over 28,000 employees, we manage over 125 million sft a day, across 50 cities and 12 states.

Our services cover the following areas:

OUR VALUES

Customer Focus
Customer Focus
Understanding customers’ business, building trust and loyalty by responding to current and future requirements, delivering high quality and effective services to internal and external customers, measuring and maintaining high-level of satisfaction
Team Spirit
Team Spirit
Shows Collaboration, working together to achieve a common goal, being proud to be part of the group, willingness to cooperate and provide help demonstrating passion to deliver the best
Integrity
Integrity
Being fair, honest, credible, reliable and having moral uprightness and ethics. Developing trust with all stakeholders by being open and transparent
Accountability
Accountability
High culture of accountability breeds responsibility. It means taking individual ownership of one’s own actions and its results, knowing ‘who, what, when and how of a situation’, individual attitude striving for continuous improvement rising above the circumstance to meet the committed results.
Professionalism
Professionalism
Exhibiting excellence in routine and commitment at work, positive attitude, matured and formal behaviour, mutual respect to every individual in the organisation

OUR JOURNEY

2006
Employees:
3,000
Revenue:
Rs. 12Cr.
Services:
House keeping
Janitorial
SBUs:
2
2007
Employees:
5,000
Revenue:
Rs. 25Cr.
Services:
House keeping
Janitorial
SBUs:
2
2008
Employees:
6,800
Revenue:
Rs. 27Cr.
Services:
House keeping
Janitorial
SBUs:
2
2009
Employees:
12,000
Revenue:
Rs. 59Cr.
Services:
House keeping
Janitorial
SBUs:
4
2010
Merger between DHS & TSFM.
Equity Investment by TVS Capital (PE Fund).
Employees:
14,500
Revenue:
Rs. 105Cr.
Services:
House keeping
Janitorial
SBUs:
9
2011
Acquisition of Facilitec.
Employees:
16,600
Revenue:
Rs. 144Cr.
Services:
House keeping
Janitorial
Pest Control
Hard services
SBUs:
11
2012
Acquisition of Sinar Jernih
Employees:
18,000
Revenue:
Rs. 207Cr.
Services:
House keeping
Janitorial
Pest Control
Hard services
Integrated FM
SBUs:
13
2013
Employees:
19,000
Revenue:
Rs. 239Cr.
Services:
House keeping
Janitorial
Pest Control
Hard services
Integrated FM
Specialised soft
SBUs:
18
2014
Launch of Shared Services Center
Employees:
20,000
Revenue:
Rs. 260Cr.
Services:
House keeping
Janitorial
Pest Control
Hard services
Integrated FM
Specialised soft
SBUs:
18
2015
Launch of Specialised Pharmaceutical Services
Employees:
21,000
Revenue:
Rs. 282Cr
Services:
House keeping
Janitorial
Pest Control
Hard services
Integrated FM
Specialised soft
SBUs:
18
2016
DTSS becomes part of SiS Group
Employees:
23,000
Revenue:
Rs. 336Cr
Services:
House keeping
Pest Control
Hard services
Integrated FM
Specialised soft
Specialized Pharma services
SBUs:
18
2017
Employees:
25,000
Revenue:
Rs. 386Cr
Services:
House keeping
Janitorial
Pest Control
Hard services
Integrated FM
Specialised soft
SBUs:
27